The National Broadband Network

The rollout of the NBN network across Perth will involve new technologies, and many existing monitored alarm systems may not be compatible with these.

Hallmark Security can provide you with advice as to whether your existing monitored alarm system may be compatible with NBN. Hallmark Security can also recommend the best NBN compatible monitored alarm available to suit your individual needs.

Will my alarm system be compatible with the NBN network?

It will depend on a variety of factors, including:

• the NBN network technology in your area;

• the brand and model of your alarm system; and

• your Retail Service Provider

Most existing alarm systems were designed to transmit via traditional copper phone lines, if you choose NBN alarm monitoring, your Retail Service Provider will need to provide an NBN service that includes a UNI- V Voice connection. A UNI-V connection is designed to support equipment like alarm systems, EFTPOS machines and fax machines

Unfortunately, UNI-V connections are not available in all NBN network areas.

There are also limitations associated with NBN alarm monitoring, including:

• an increased potential for alarm signals not to be transmitted correctly; and

• a possibility that some older alarm systems may not be compatible with the network at all.

A power outage when connected to the NBN

The NBN equipment installed in your property relies on local power to operate. Therefore if there is a power outage your back to base alarm will be unable to communicate.

If you have a Fibre to the Node (FTTN), Fibre To The Building (FTTB) or Hybrid Fibre Coaxial (HFC) network topology in your area, then the network is unlikely to provide 100% battery backup during a power outage.

Already connected to the NBN and everything seems fine?

Some Retail Service Providers’ may advise that your alarm system will be unaffected by this change. However, be aware that your alarm system may not operate correctly during a power outage and there is no guarantee that your alarm monitoring will be reliable.

Hallmark Security recommends a service call to fully test your alarm system and ensure it’s been connected correctly and can communicate effectively.

What should I do?

To ensure your monitored alarm system continues to operate as intended during power outages, we recommend customers transition to a wireless monitoring solution rather than connecting directly to the NBN network.

Contact us today to discuss your options.

Experience the latest technology

Hallmark Security provide different levels of alarm monitoring solutions for your home or business, depending on your security needs. At Hallmark Security we use the latest wireless alarm monitoring equipment from:

• Inner Range (Multipath TS4000 Range)

• Permaconn (PM24, PM45 & PM54 )

Compact in size these wireless alarm monitoring communicators deliver its users a permanent and secure link between the central station and the client’s home or workplace property.

Enquire Now

For a free quote request a quote now.